Last Updated: 4/2/2025
Salted souls aesthetic we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you visit our salon, website, or use our services.
1. Information We Collect
We may collect the following personal information:
- Name, contact details (phone number, email address)
- Appointment history and treatment preferences
- Medical or skin conditions relevant to treatments (with your consent)
- Payment details (processed securely via third-party providers)
2. How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide tailored beauty treatments
- Send appointment reminders and promotional offers (with your consent)
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. How We Protect Your Information
We take reasonable steps to secure your personal data from unauthorized access, disclosure, or misuse. Your information is stored securely, and we do not share it with third parties unless required by law or with your explicit consent.
4. Your Rights
You have the right to:
- Access or request a copy of your personal data
- Correct inaccurate information
- Withdraw consent for marketing communications
- Request deletion of your data (subject to legal obligations)
5. Cookies & Website Data
If you visit our website, we may use cookies to improve your browsing experience. You can adjust your browser settings to disable cookies if preferred.
6. Contact Us
For questions or concerns regarding your privacy, please contact us at:
email: saltedsouls20@yahoo.com
By using our services, you agree to the terms of this Privacy Policy. We may update this policy periodically, and any changes will be posted on our website.
terms & conditions
Welcome to Salted souls aesthetic. By booking an appointment or using our services, you agree to the following terms and conditions. Please read them carefully.
1. Appointments & Cancellations
- All appointments must be booked in advance.( No Walk-ins appointments )
- We require at least 48 hours notice for cancellations or rescheduling. Late cancellations or missed appointments will be a charged a non refundable deposit .
- If you arrive late, your treatment time may be shortened to avoid delays for other clients.
2. Deposits & Payments
- A deposit may be required for all treatments or bookings. This deposit is non-refundable if cancellations occur within the required notice period.
- Full payment is due at the time of your appointment. We accept cash, tap (2.2% surcharges) or bank transfers.
3. Health & Safety
- Please inform us of any medical conditions, allergies, or skin sensitivities before your treatment on the client consultation form, Some treatments may not be suitable for certain conditions.
- We maintain high hygiene standards and use professional-grade products for all services.
- Clients under 16 years of age require parental consent for treatments.
4. Refunds & Satisfaction Policy
- All services are non-refundable. If you are unsatisfied with your treatment, please notify us within 24 hours, and we will do our best to resolve the issue.
- Retail products may be exchanged or refunded if unopened and returned within 24 hours with proof of purchase.
5. Liability
- We take every precaution to ensure safe and professional services. However, we are not liable for adverse reactions due to unknown allergies, medical conditions, or failure to follow aftercare instructions.
- Personal belongings are the responsibility of the client. We are not liable for lost or damaged items.
6. Privacy & Confidentiality
- All client information is kept strictly confidential and handled according to our Privacy Policy.
7. Changes to Terms
- We reserve the right to update these terms at any time. Any changes will be posted on our website.
By booking with Salted souls aesthetic, you acknowledge and accept these Terms & Conditions. If you have any questions, please contact us at saltedsouls20@yahoo.com.
Kind regards
Caitlin - owner